Refund policy
What items are returnable?
- All items within 30 days of receipt of your order.
- In original condition
- Unwashed and Unworn
- In the original packaging with tags attached
- We will accept a maximum of three items per order.
- If you need to return more than three items, please Contact Us.
What items are non-refundable?
- Free items and promotional items (like buy 1 get 1).
Are there any charges for returns?
- The returns are free of charge. However, you are responsible for shipping the returned merchandise back to us.
How soon will we process the return?
- Once your return is received and processed, we will notify you via email. It can take up to five business days to process your return after the package was delivered.
Easy Return Instructions
(No forms needed)
- Pack all the return items (3 maximum). You can use the original package received, or you can use your own. If you have special instructions for your return, please include a note with your return.
- Go to a local post office USPS, UPS or FedEx, to ship the package. Please find the return shipping address below.
- Please make sure to ship your return with trackable postage. Please, keep the tracking number, in case you need it as proof of delivery.
- You will receive an email within seven business days from the day we receive your item/s, and when the exchange was processed.
Please ship your return to the following address:
NUTZCASE.COM - RETURNS
(Put YOUR NAME and ORDER NUMBER here)
647A CASTRO
SAN FRANCISCO, CA 94114